Game Master

Wamesit Lanes Family Entertainment Center; Framingham (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Discounts at Escapology

Employee perks

Job summary

Escapology North East Inc is seeking a Game Master & Host in Framingham, MA. You will greet guests, explain game rules, and guide players through missions, using M3 software to provide hints and maintain a high-energy, fun atmosphere.

Responsibilities include welcoming guests, briefing on rules, upselling games and beverages, serving drinks, and keeping areas clean and safe. Training and CORI/background checks are required, with a minimum age of 18.

Qualifications

• Background check and CORI screening required.
• Minimum age of 18 years old.
• Ability to stand for 6–8 hours and move between rooms.

Responsibilities

• Welcome guests with a warm, positive attitude.
• Brief players on game rules and safety.
• Guide players through missions and provide hints via M3 software.
• Keep energy high and host an engaging atmosphere.
• Upsell games, beverages, and merchandise to enhance guest experience.
• Mix and serve alcoholic and non-alcoholic beverages.
• Maintain clean, organized spaces per schedules.
• Ensure guest and staff safety at all times.
• Support general operational tasks and training updates.

Skills

Communication skills

Transportation

Teamwork

TIPS Certification

Evenings/weekends availability

Customer service experience

Job description

Job Details

Job Location: Escapology of Framingham - Framingham, MA 01702-5361

Salary Range: $15.00 - $16.00 Hourly

Game Master & Host - Bring the Fun to Life!

Join the adventure as a Game Master & Host at Escapology, where every day brings new challenges, excitement, and unforgettable guest experiences. You’ll greet players, set the stage, guide them through their missions, and keep the energy high from start to finish!

Hourly Pay + Tips - The better the experience you deliver, the more you can earn!

What You’ll Do

• Welcome and check in guests with a warm, positive attitude


• Brief players on game rules, safety, and storyline


• Use Escapology's M3 software to provide hints and clues during gameplay


• Keep the atmosphere upbeat, engaging, and fun for guests and teammates


• Upsell games, beverages, and merchandise to enhance the guest experience


• Mix and serve alcoholic and non-alcoholic beverages


• Maintain a clean, organized environment following daily/weekly/monthly schedules


• Ensure guest and staff safety at all times


• Assist with general operational tasks as needed


• Stay current on training and follow direction from the Head Game Master or management

Why You’ll Love Working Here

• Fun, high-energy environment where every shift feels like an adventure


• Opportunities to learn, grow, and develop leadership skills


• Team-oriented culture built around communication and creativity


• Amazing employee perks including discounts at Escapology.

Qualifications What We’re Looking For

• Strong communication skills and a genuine love for interacting with people


• Reliable transportation to and from work


• Ability to work well within a team environment


• Employment contingent upon successful Background Check and/or CORI Screening


• Minimum age of 18 years old


• Ability to stand for extended periods (6-8 hours) and move between rooms quickly


• TIPS Certification (training provided if not currently certified)


• Availability to work evenings, weekends, and holidays


• Previous customer service or hospitality experience is a plus, but not required

Escapology North East Inc, Escapology of Merrimack Valley Inc, Escapology of Waltham LLC, Escapology of Braintree LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.