Part-Time Fulfillment Specialist – Wine & Merchandise

The Biltmore Company; Asheville (NC); On-site; USD 19,000 - 28,000; Part time

Job summary

The Biltmore Company is hiring a part-time Retail Fulfillment Associate at Biltmore Estate to ensure accurate and timely shipping of E-Commerce and DTC orders. You will work with our fulfillment team to pick, pack, and ship products, maintaining inventory and following SOPs while delivering guest-ready service.

The role requires a high school diploma, 1 year shipping/receiving experience, and proficiency with MS Excel, Word, and Outlook.

Qualifications

• High school diploma or equivalent required.
• At least 1 year in warehouse shipping/receiving preferred.
• Proficient with MS Excel, Word and Outlook.
• Experience with FedEx/UPS shipping software is a plus.
• Excellent written and verbal communication; strong organization and time management.

Responsibilities

• Prepare, pick, and ship orders with the order entry team.
• Follow SOPs to ensure accurate, timely package delivery.
• Maintain wine and merchandise inventory in good order.
• Assist with freight shipments and large orders as needed.
• Receive, unload, and stock deliveries from Distribution Center.
• Assist with on-hand inventory counts for products.
• Communicate shipment delays and errors to relevant teams.
• Provide support for all areas of the Fulfillment Center.

Skills

Data entry

MS Excel

MS Word

MS Outlook

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Tools

FedEx shipping software

UPS shipping software

Job description

The Biltmore Company is hiring a part-time Retail Fulfillment Associate at Biltmore Estate to ensure accurate and timely shipping of E-Commerce and DTC orders. You will work with our fulfillment team to pick, pack, and ship products, maintaining inventory and following SOPs while delivering guest-ready service.

The role requires a high school diploma, 1 year shipping/receiving experience, and proficiency with MS Excel, Word, and Outlook.