Part-Time E‑Commerce Fulfillment Specialist

BWM Biltmore Workforce Management; United States; On-site; USD 19,000 - 28,000; Part time

Job summary

Biltmore is seeking a Retail Fulfillment Associate to ensure accurate and timely shipping of E-Commerce and DTC orders. The role requires a proactive, detail-oriented individual with strong fulfillment skills for wine and merchandise, delivering high guest service.

Shifts generally run Monday–Friday, 9:00 am–4:00 pm, averaging 20 hours per week with a 40–999 hour per year range. Background checks may be required prior to employment.

Qualifications

• High school diploma or equivalent; additional education preferred.
• 1 year of experience in warehouse shipping/receiving; experience in high-end retail or e-commerce preferred.
• Strong computer and data entry skills in MS Excel, Word and Outlook.
• Knowledge of FedEx and UPS shipping software is a plus.
• Excellent interpersonal and communication skills.
• Strong organizational and time management skills.
• Must be proactive with good judgment.

Responsibilities

• Work with our order entry team to prepare, pick, and ship orders.
• Follow SOPs to ensure accurate and timely package delivery to guests.
• Demonstrate attention to detail, problem-solving, and speed in handling guest orders.
• Maintain wine and merchandise inventory in a neat, orderly, and safe manner.
• Assist with special projects such as preparing freight shipments and other large orders.
• Receive, unload, and stock deliveries from the Distribution Center and Wine Production.
• Assist with accurate on-hand inventory counts for our products.
• Communicate with appropriate teams regarding shipment delays and errors.
• Provide support for all areas of the Fulfillment Center.

Skills

Attention to detail

Proactive

Communication skills

Time management

Education

High School Diploma or equivalent

Tools

MS Excel

MS Word

Outlook

Job description

Biltmore is seeking a Retail Fulfillment Associate to ensure accurate and timely shipping of E-Commerce and DTC orders. The role requires a proactive, detail-oriented individual with strong fulfillment skills for wine and merchandise, delivering high guest service.

Shifts generally run Monday–Friday, 9:00 am–4:00 pm, averaging 20 hours per week with a 40–999 hour per year range. Background checks may be required prior to employment.