Part-Time Front Office & Guest Experience Specialist

The Next Door Inc; Nashville (TN); On-site; USD 21,000 - 28,000; Part time

Job summary

The Next Door Recovery, Inc. in Nashville is looking for a Part-time Front Office Assistant to serve as the first point of contact for visitors and callers, greet guests, and route inquiries to the Admissions and Operations teams.

You will support daily administrative tasks, handle mail and messages, and help maintain a clean, professional front office while following agency policies and confidentiality requirements.

Qualifications

• Greet visitors and callers with a professional, courteous manner.
• Accurately relay messages and coordinate with staff.
• Maintain confidentiality and follow agency policies.

Responsibilities

• Greet new and existing clients and direct them as needed.
• Answer incoming calls and route to appropriate staff.
• Distribute mail and assist with administrative tasks.
• Provide front office orientation during interim coverage.
• Support Admissions and Operations teams with daily tasks.

Skills

Customer service

Phone handling

Administrative support

MS Office

Education

High School Diploma or GED

Job description

The Next Door Recovery, Inc. in Nashville is looking for a Part-time Front Office Assistant to serve as the first point of contact for visitors and callers, greet guests, and route inquiries to the Admissions and Operations teams.

You will support daily administrative tasks, handle mail and messages, and help maintain a clean, professional front office while following agency policies and confidentiality requirements.