Part-Time Front Office Associate - Elevate Care

Amplifon SPA; Hilton Head Island (SC); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off and holidays

Wellness program

Career development

Job summary

Miracle-Ear is seeking a Part-Time Front Office Associate to join our team. You will manage the customer intake, support clinical operations, and help drive store performance through efficient scheduling.

As part of a renowned hearing-care brand, you’ll contribute to delivering a quality patient experience and support ongoing marketing efforts. The role offers a schedule of 8:30am-5:00pm on Tue/Wed/Thu with compensation at $18.00/hour.

Qualifications

• High school diploma or equivalent.
• 2+ years administrative experience in a professional setting.
• 2+ years in direct customer support role.
• 2+ years appointment management and customer database management.
• Comfortable handling inbound and outbound calls.
• Proficiency in Microsoft Office and Windows.

Responsibilities

• Support customer intake by setting appointment expectations and delivering quality experiences.
• Coordinate, screen, and confirm appointments in person or by phone.
• Drive appointments via outbound calls to support store performance.
• Monitor inventory, assist with billing and invoicing, handle inquiries and walk-ins.
• Maintain patient/customer data privacy and compliance with healthcare data regulations.
• Provide after-care services including troubleshooting and maintenance of devices.
• Collaborate with the team on marketing efforts and office promotions.

Tools

Microsoft Office

Windows

Job description

Miracle-Ear is seeking a Part-Time Front Office Associate to join our team. You will manage the customer intake, support clinical operations, and help drive store performance through efficient scheduling.

As part of a renowned hearing-care brand, you’ll contribute to delivering a quality patient experience and support ongoing marketing efforts. The role offers a schedule of 8:30am-5:00pm on Tue/Wed/Thu with compensation at $18.00/hour.