Front Desk ( Part Time )

FirstService Residential; Miami (FL); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Medical plans

Dental and vision

Paid holidays

401(k) with company match

Job summary

A property management company in Miami, FL, seeks a part-time Front Desk Associate responsible for customer service, monitoring emergency response systems, and maintaining security control systems. The ideal candidate has strong communication and interpersonal skills, a high school diploma preferred, and 2-3 years of business experience. This role offers $19/hr and a comprehensive benefits package, including medical plans, paid holidays, and a 401(k) with company match.

Qualifications

• High school diploma or equivalency preferred.
• Two to three years of business experience preferred.
• Effective written and verbal communication skills.

Responsibilities

• Demonstrates excellent customer service and communication skills.
• Monitors Emergency Response System.
• Greet and direct residents, guests, and invitees.
• Maintains daily log, records, and forms.
• Resolves and follows up on all complaints/issues.
• Maintains a safe and secure environment.

Skills

Customer service

Communication skills

Time management

Attention to detail

Interpersonal skills

Multilingual abilities

Education

High school diploma or equivalency

Business or hospitality courses

Tools

Information system hardware/software

Job description

Description

Front Desk (Part Time) role at FirstService Residential. Pay: $19.00/hr. As a Front Desk Associate, you’ll work independently without direct supervision. Possess strong communication, telephone, and customer service skills. Be detail‑oriented and able to multitask. Meet and greet residents; check guests and service providers in/out. Understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; accurately maintain daily logs, records, and forms.

Your Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on‑site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills & Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements

• Ability to lift 30 – 50lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

What We Offer

As a full‑time associate, you will be eligible for a comprehensive benefits package, including multiple medical plans, dental, and vision. You will also have access to time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.