Part-Time Front Desk & Night Audit Specialist

Sonesta Hotels International Corporation in; Baltimore (MD); On-site; USD 19,000 - 25,000; Part time

Job summary

Sonesta Hotels International Corporation in Baltimore seeks a part-time Front Desk Agent and Night Audit Clerk to balance revenues, handle guest services, and support nightly operations. You will audit daily financials, assist in breakfast setup, and manage guest check-ins and inquiries on a night shift.

The role requires basic math, strong communication, and prior hotel experience is preferred. This position reports to the Finance department and offers weekend coverage flexibility.

Qualifications

• High School diploma or equivalent required.
• One year of previous hotel experience preferred.
• Previous background from the extended stay industry preferred.
• Reading and writing skills are utilized when compiling department records, guest registration and reservation information
• Ability to speak, read, and write fluent English; other languages beneficial.
• Professional verbal and written communication skills.
• Mathematical skills, including basic math, percentages, and variances preferred.
• Problem solving, reasoning, motivating, organizational and training abilities preferred.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues.
• Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy.
• Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses.
• Prepare General Manager daily, weekly and month end reporting packs.
• Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies.
• Assist in the washing, drying, and folding of hotel laundry.
• Act as the security point of contact during various times in the shift.
• Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information.
• Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program.

Skills

Fluent English

Education

High School diploma or equivalent

Job description

Sonesta Hotels International Corporation in Baltimore seeks a part-time Front Desk Agent and Night Audit Clerk to balance revenues, handle guest services, and support nightly operations. You will audit daily financials, assist in breakfast setup, and manage guest check-ins and inquiries on a night shift.

The role requires basic math, strong communication, and prior hotel experience is preferred. This position reports to the Finance department and offers weekend coverage flexibility.