Overnight Front Desk & Night Audit Specialist

Sonesta International Hotels Corporation; Scottsdale (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company My

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Hospital Indemnity & Critical Illness

Educational Assistance

Employee Discounts

Job summary

Sonesta International Hotels Corporation is seeking a reliable Night Auditor to manage overnight front desk duties, welcome late arrivals, balance accounts, and ensure accurate daily financial reporting. You will work independently while delivering warm guest service and upholding safety procedures.

This role requires attention to detail, familiarity with PMS and cash handling, and flexibility for overnight Friday–Sunday shifts.

Qualifications

• Experience in Front Desk or Night Audit roles.
• Ability to balance accounts and reconcile reports.
• Strong attention to detail and accuracy.
• Ability to work independently overnight shifts.
• Excellent communication and guest-service skills.

Responsibilities

• Provide friendly, professional guest service during overnight Front Desk operations including check-in and check-out.
• Complete nightly audit procedures including balancing accounts and closing daily hotel operations.
• Monitor overnight hotel activity and respond promptly to guest requests and operational needs.
• Process guest payments, billing adjustments, cash handling, and PMS transactions accurately.
• Prepare and distribute daily operational, accounting, and occupancy reports for hotel leadership.
• Maintain knowledge of hotel operations, room inventory, reservations systems, and procedures.
• Support room assignments, wake-up calls, and overnight coordination across departments.
• Monitor safety and security procedures and overnight operational readiness.
• Maintain cleanliness and presentation standards across Front Desk and lobby areas.
• Partner with Housekeeping, Engineering, Security, and leadership to support smooth overnight operations.
• Any other duties as assigned.

Skills

Front Desk

Night Audit

Cash Handling

PMS Systems

Attention to detail

Tools

PMS Software

POS Systems

Job description

Sonesta International Hotels Corporation is seeking a reliable Night Auditor to manage overnight front desk duties, welcome late arrivals, balance accounts, and ensure accurate daily financial reporting. You will work independently while delivering warm guest service and upholding safety procedures.

This role requires attention to detail, familiarity with PMS and cash handling, and flexibility for overnight Friday–Sunday shifts.