Weekend Night Audit Specialist - Hotel Front Desk

ARC the Hotel DC

Washington (District of Columbia)

On-site

USD 21,000 - 28,000

Part time

4 days ago

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Benefits offered by this job

Sick Pay

Uniforms provided

Job summary

ARC the Hotel DC in Washington, DC is seeking a part-time Front Desk/Revenue Clerk for Friday, Saturday, and Sunday night shifts (11:00 pm – 7:00 am). The role involves front desk operations, guest check-in/out, and nightly revenue reporting.

You will balance accounts, input data, and assist guests with information about local attractions and outlets. The position requires customer service experience, strong English communication, and the ability to work nights and weekends in a 24/7 hotel

Qualifications

Prior Customer Service experience preferred.
Able to input information accurately on a computer system.
Proficient in English reading, writing and speaking; strong telephone etiquette.
Hearing and visual ability to observe and detect signs of emergency situations.

Responsibilities

Run audit reports and balance revenue and settlements nightly.
Input revenue/expenses/allowances to generate daily reports such as the Guest Ledger Summary.
Balance all revenue and settlement accounts nightly and reset the system for next day operations.
Greet guests with a friendly, clear and helpful manner and provide accurate information.
Code electronic keys, certificates, and coupons as appropriate; input into the system.
Post charges to guest rooms and house accounts; handle payments and vouchers.