Part-Time Front Desk & Member Services Pro

Dixon YMCA; Dixon (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

The Dixon YMCA is seeking a friendly Part-Time Front Desk Assistant to greet members, verify sign-ins, and assist with registrations. You will operate YMCA software, manage cash drawer, and communicate policies to ensure a welcoming, safe environment.

Ideal candidates have strong customer service experience, basic computer skills (Word/Excel), and the ability to work 10–15 hours per week. Training in CPR/First Aid may be provided within 30 days.

Qualifications

• High school diploma or equivalent required.
• CPR/First Aid/AED certifications preferred.
• Prior experience in sales or customer service helpful.
• Ability to work with diverse populations.
• Computer aptitude for YMCA software and MS Office.

Responsibilities

• Greet members and individuals as they enter the building.
• Ensure members scan cards and program members sign in; account for all individuals.
• Operate YMCA software, Word, and Excel.
• Complete registration forms for members and program participants.
• Count and balance cash drawer at start and during shift.
• Communicate YMCA policies and guidelines effectively.
• Know all programs and events offered by the YMCA.
• Sell YMCA memberships and explain payment options.

Skills

Customer service

Sales experience

Diversity awareness

Interpersonal skills

Education

High school diploma or equivalent

CPR/First Aid/AED certified

Child Abuse Prevention training

Tools

YMCA software

Word

Excel

Job description

The Dixon YMCA is seeking a friendly Part-Time Front Desk Assistant to greet members, verify sign-ins, and assist with registrations. You will operate YMCA software, manage cash drawer, and communicate policies to ensure a welcoming, safe environment.

Ideal candidates have strong customer service experience, basic computer skills (Word/Excel), and the ability to work 10–15 hours per week. Training in CPR/First Aid may be provided within 30 days.