Part-Time Front Desk & Member Experience Specialist

Ymca Of Reading & Berks County; Mohnton, Adamstown (Berks County, Lancaster County); Presencial; USD 17.000 - 19.000; A tiempo parcial

Descripción de la vacante

Ymca Of Reading & Berks County in Mohnton, PA is seeking a part-time Welcome Center Staff to deliver friendly front-desk service, assist members, and support YMCA programs and operations. The role requires excellent communication, ability to manage multiple tasks, attention to detail, and teamwork to uphold the YMCA values of caring, honesty, respect, and responsibility.

Experience in customer service or hospitality and a high school diploma are preferred; training will cover policies and member

Formación

• High school diploma or equivalent.
• Experience in customer service or hospitality.
• Experience in a community-focused nonprofit environment.

Responsabilidades

• Greet and assist all members, guests, and program participants with a friendly and professional demeanor.
• Handle membership inquiries, process registrations, and manage member accounts efficiently.
• Answer phone calls, respond to emails, and provide accurate information about YMCA programs and services.
• Maintain a clean and organized front desk area, ensuring materials and schedules are up-to-date and accessible.
• Assist with administrative tasks such as data entry, filing, and record-keeping.
• Collaborate with other YMCA staff to support events, programs, and special projects.

Conocimientos

Interpersonal skills

Multitasking

Problem solving

Computer literacy

Teamwork

Welcoming atmosphere

Educación

High School Diploma or equivalent

Descripción del empleo

Ymca Of Reading & Berks County in Mohnton, PA is seeking a part-time Welcome Center Staff to deliver friendly front-desk service, assist members, and support YMCA programs and operations. The role requires excellent communication, ability to manage multiple tasks, attention to detail, and teamwork to uphold the YMCA values of caring, honesty, respect, and responsibility.

Experience in customer service or hospitality and a high school diploma are preferred; training will cover policies and member