Front Desk & Member Experience Ambassador

Ymc; Mohnton (Berks County); On-site; USD 17,000 - 19,000; Part time

Job summary

The YMCA of Reading & Berks County is seeking a Welcome Center Staff to greet members and visitors, assist with front desk operations, and support YMCA programs and events. You will process registrations, handle inquiries, and maintain a welcoming, inclusive environment consistent with the YMCA values.

Strong customer service, communication, and data-entry skills are essential, as is the ability to work collaboratively in a nonprofit setting with diverse populations.

Qualifications

• Minimum high school diploma or equivalent.

Responsibilities

• Greet and assist members, guests, and program participants in a friendly, professional manner.

Skills

Interpersonal communication

Customer service

Data entry

Teamwork

Multitasking

Education

High school diploma or equivalent

Job description

The YMCA of Reading & Berks County is seeking a Welcome Center Staff to greet members and visitors, assist with front desk operations, and support YMCA programs and events. You will process registrations, handle inquiries, and maintain a welcoming, inclusive environment consistent with the YMCA values.

Strong customer service, communication, and data-entry skills are essential, as is the ability to work collaboratively in a nonprofit setting with diverse populations.