Member Services & Front Desk Specialist

YMCA of Centre County; State College (Centre County); On-site; USD 39,950,000 - 41,659,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

403b retirement plan

Employee discounts

Free YMCA membership

Job summary

The YMCA of Centre County is seeking a full-time Member Service Representative to warmly assist members and guests at the front desk. You will handle memberships, guest passes, and program sales using the DAXKO Operations system, while maintaining a secure, clean front desk area.

Proficiency with Excel, Word, and web-based systems is expected, along with a high school diploma. Enjoy benefits including health, dental, vision, PTO, a 403b and a free YMCA membership for eligible staff.

Qualifications

• High School Diploma required.
• Proficient in Excel and Word; familiarity with web-based operating systems.

Responsibilities

• Greet and assist all members, guests and prospective members.
• Maintain front desk security and cleanliness.
• Process memberships and guest passes using DAXKO Operations system.
• Balance cash drawer and reconcile shift transactions.
• Answer phones courteously and provide information about Y facilities.

Education

High School Diploma

Tools

Excel

Word

Web-based operating systems

Job description

The YMCA of Centre County is seeking a full-time Member Service Representative to warmly assist members and guests at the front desk. You will handle memberships, guest passes, and program sales using the DAXKO Operations system, while maintaining a secure, clean front desk area.

Proficiency with Excel, Word, and web-based systems is expected, along with a high school diploma. Enjoy benefits including health, dental, vision, PTO, a 403b and a free YMCA membership for eligible staff.