Part-Time Front Desk Host - Memory Care Community

Silverado; Costa Mesa (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional

Referral program

Pet insurance

Auto and home insurance and discount

Job summary

Silverado Newport Mesa is seeking a warm, organized receptionist to welcome residents, families, and guests. This part-time role blends hospitality with essential front desk duties, including phone support, check-in assistance, mail processing, and clerical tasks.

You’ll work AM shifts (Friday to Monday), maintain records, and support a compassionate memory-care community. Prior customer service and basic computer skills are valued, along with reliability and a friendly demeanor.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of experience interacting with the public via phone and in person.
• Strong computer skills, especially with Microsoft Word and Excel.
• Strong verbal and written communication with a focus on exceptional customer service.
• Ability to multitask and stay organized.
• Comfortable working around animals and pets.
• Active role: walking, bending, lifting (up to 50 lbs.)
• Reliable transportation to meet attendance and punctuality standards.

Responsibilities

• Answer telephone calls professionally and direct them appropriately.
• Greet visitors and assist with check-in and directions.
• Receive, sort, and distribute incoming mail; prepare outgoing mail.
• Maintain and update computer files related to associates and residents.
• Support clerical duties and office functions as assigned.

Skills

Customer service

Phone etiquette

Microsoft Word

Excel

Multitasking

Organized

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Silverado Newport Mesa is seeking a warm, organized receptionist to welcome residents, families, and guests. This part-time role blends hospitality with essential front desk duties, including phone support, check-in assistance, mail processing, and clerical tasks.

You’ll work AM shifts (Friday to Monday), maintain records, and support a compassionate memory-care community. Prior customer service and basic computer skills are valued, along with reliability and a friendly demeanor.