Front Desk & Customer Support Specialist

Spanish Broadcasting System; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Spanish Broadcasting System in Miami, Florida is seeking a professional Receptionist to serve as the first point of contact for clients and visitors. You will handle incoming calls respectfully and provide essential administrative support while maintaining a courteous demeanor.

This role requires at least 2 years of experience in administrative support and a high school diploma. Bilingual candidates in English and Spanish are preferred for better communication with a diverse clientele.

Qualifications

• Minimum of 2 years of recent administrative support or receptionist experience.
• Ability to work effectively with the public and within a team environment.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Receive incoming calls and determine the nature of each call.
• Meet and greet customers, visitors, and clients in a professional manner.
• Provide administrative support to Sales and Promotions as needed.

Skills

Excellent written and verbal communication skills

Strong customer service skills

Ability to operate a multi-line telephone system

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Spanish Broadcasting System in Miami, Florida is seeking a professional Receptionist to serve as the first point of contact for clients and visitors. You will handle incoming calls respectfully and provide essential administrative support while maintaining a courteous demeanor.

This role requires at least 2 years of experience in administrative support and a high school diploma. Bilingual candidates in English and Spanish are preferred for better communication with a diverse clientele.