Bilingual Front Desk & Switchboard Specialist

Archdiocese of Miami; Miami (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Archdiocese of Miami Pastoral Center in Miami Shores, FL, is seeking a Full-time Receptionist to handle front-desk duties, greet callers and visitors, and manage the main switchboard with a positive, welcoming demeanor.

Responsibilities include directing inquiries, performing data entry, and supporting clerical tasks in alignment with the archdiocese's mission. Schedule is Monday–Friday, 8:30 a.m. to 5:00 p.m., with bilingual English/Spanish communication preferred.

Qualifications

• Post-secondary college or business-school coursework and one year of switchboard preferred.
• Experience in a customer service environment, preferred.
• Must be proficient in data entry.
• Excellent oral and written English and Spanish-language communication skills, including clear speaking voice; Creole a plus.
• Skilled in navigating websites and email functions; MS Outlook preferred.

Responsibilities

• Serve as the first point of contact for callers and visitors at the Pastoral Center.
• Operate the main switchboard and greet callers, assess needs, and direct them to appropriate parties.
• Assist with clerical and administrative tasks as needed.
• Provide courteous, accurate information and uphold the mission of the Archdiocese of Miami.

Skills

Customer service

Data entry

Bilingual English/Spanish

Education

Post-secondary education

Tools

MS Outlook

Job description

The Archdiocese of Miami Pastoral Center in Miami Shores, FL, is seeking a Full-time Receptionist to handle front-desk duties, greet callers and visitors, and manage the main switchboard with a positive, welcoming demeanor.

Responsibilities include directing inquiries, performing data entry, and supporting clerical tasks in alignment with the archdiocese's mission. Schedule is Monday–Friday, 8:30 a.m. to 5:00 p.m., with bilingual English/Spanish communication preferred.