Part-Time Front Desk Guest Service Specialist

The Olympia Companies; Boston (MA); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Health insurance

401K plan

Paid holidays

Earned wage access

Travel discounts

Job summary

The Olympia Hospitality team at the Revolution Hotel in Boston is seeking a part-time guest service representative for AM or PM shifts Sunday through Tuesday. You will greet guests, handle check-ins/outs, and assist with reservations while delivering warm, efficient service.

We offer a comprehensive benefits package including health coverage, 401K with match, paid holidays, earned wage access, and travel discounts.

Qualifications

• Prior customer service experience is preferred.
• High school diploma or equivalent or related work experience preferred, but not required.

Responsibilities

• Greet guests on arrival and ensure smooth check-in process.
• Provide information about hotel's amenities, services, and local attractions.
• Respond promptly to guest inquiries via phone, email, or in person.
• Handle reservations, cancellations, and modifications accurately and efficiently.
• Process payments and maintain accurate records of guest transactions.
• Collaborate with housekeeping to ensure rooms are ready for occupancy.

Skills

Customer service

Education

High school diploma or equivalent

Job description

The Olympia Hospitality team at the Revolution Hotel in Boston is seeking a part-time guest service representative for AM or PM shifts Sunday through Tuesday. You will greet guests, handle check-ins/outs, and assist with reservations while delivering warm, efficient service.

We offer a comprehensive benefits package including health coverage, 401K with match, paid holidays, earned wage access, and travel discounts.