Part-Time Front Desk & Guest Experience Pro

Island Hospitality Management; San Diego (CA); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Healthcare

Dental Vision

HSA/FSA

Dependent care

Identity Theft Insurance

Commuter benefits

Pet Insurance

PTO

Employee Assistance

Wellness Subscriptions

Paid Sick Leave

Family Leave

401(k) Matching

Free Room Nights

Employee Discounts

Theme Park Tickets

Career Growth

Referral Bonus

Job summary

Island Hospitality Management in San Diego is seeking a friendly, upbeat Part-Time Front Desk Agent. You’ll be one of the first faces guests see and play a key role in creating a warm, welcoming experience from check-in to check-out, handling guest questions and coordinating with vendors.

The ideal candidate enjoys helping people, communicates with confidence and kindness, and thrives in a fast-paced setting. You must be ready to work evenings, weekends, and holidays as needed.

Qualifications

• Welcome guests with a warm, friendly attitude throughout their stay.
• Efficiently check-in and check-out while ensuring a positive experience.
• Process payments and adjustments per hotel policies.
• Respond to guest questions and concerns with professionalism.
• Collaborate with other departments to ensure exceptional service.
• Maintain accurate guest records and proper documentation.
• Complete shift reports and communicate updates to management.

Responsibilities

• Greet and assist guests at check-in/check-out with a smile.
• Provide information and assistance to guests and vendors as needed.
• Ensure front desk transactions are accurately recorded and reconciled.

Skills

Customer service mindset

Communication skills

Guest relations

Team player

Problem solving

Job description

Island Hospitality Management in San Diego is seeking a friendly, upbeat Part-Time Front Desk Agent. You’ll be one of the first faces guests see and play a key role in creating a warm, welcoming experience from check-in to check-out, handling guest questions and coordinating with vendors.

The ideal candidate enjoys helping people, communicates with confidence and kindness, and thrives in a fast-paced setting. You must be ready to work evenings, weekends, and holidays as needed.