Guest Experience Associate - Front Desk (Part-Time)

Residence Inn San Diego Downtown/Gaslamp Quarter; San Diego (CA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Healthcare including Medical, Dental,

401(k) Retirement plan

Paid Sick and Vacation Time

Employee Discounts

Training & Development

Job summary

Island Hospitality is seeking a friendly Part-Time Front Desk Agent for the Residence Inn San Diego Downtown/Gaslamp Quarter. You are the first smile guests see and will help create a welcoming stay from check-in to check-out.

You will greet guests, process payments, handle inquiries, coordinate with other hotel departments, and maintain accurate records to ensure smooth service. A flexible schedule including evenings, weekends, and holidays is required.

Qualifications

• Friendly, motivated team player with a positive guest-focused mindset.
• Strong communication and interpersonal skills for connecting with guests, coworkers, and vendors.
• Ability to remain calm, professional, and proactive in a fast-paced hotel environment.
• Willingness to assist across front desk operations and adapt to varied shifts.

Responsibilities

• Greet guests with a warm, professional attitude throughout their stay.
• Efficiently check-in and check-out guests, ensuring a smooth experience.
• Accurately process payments, charges, and adjustments per hotel policies.
• Respond to guest questions and requests with helpful, friendly service.
• Maintain accurate guest records and documentation of front desk transactions.
• Complete shift reports and communicate updates to management.
• Collaborate with other departments to ensure exceptional service.

Skills

Friendly demeanor

Communication skills

Guest-facing

Calm under pressure

Problem solving

Dependable

Team player

Independent work

Job description

Island Hospitality is seeking a friendly Part-Time Front Desk Agent for the Residence Inn San Diego Downtown/Gaslamp Quarter. You are the first smile guests see and will help create a welcoming stay from check-in to check-out.

You will greet guests, process payments, handle inquiries, coordinate with other hotel departments, and maintain accurate records to ensure smooth service. A flexible schedule including evenings, weekends, and holidays is required.