Part-Time Front Desk & Guest Concierge

Reneson Hotels

Solvang (CA)

On-site

USD 23,000 - 32,000

Part time

11 days ago
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Benefits offered by this job

Sick pay
Holiday pay
401k plan with matching

Job summary

Wine Valley Inn in Solvang, CA is seeking a part-time Front Desk Agent/Guest Service Agent. You will greet guests, answer phones, take reservations, and assist with concierge services while providing excellent customer service in a hotel setting.

Candidates should be friendly, able to multi-task, and knowledgeable about local dining, attractions, and directions. Weekend availability and AM/PM shifts are required.

Qualifications

  • Excellent and clear communication skills.
  • Ability to multi task: answer phones, greet guests, direct people.
  • Knowledge of local restaurants, directions, and area attractions to assist guests.

Responsibilities

  • Greet guests with a smile on arrival or departure.
  • Answer telephones, take reservations, provide directions.
  • Cashiering and concierge services.
  • Fulfill guest requests such as wake up calls and forgotten amenities.
  • Listen to guest concerns and document maintenance issues or special requests.

Skills

Communication
Multi-tasking
Local knowledge
Flexible schedule

Job description

Wine Valley Inn in Solvang, CA is seeking a part-time Front Desk Agent/Guest Service Agent. You will greet guests, answer phones, take reservations, and assist with concierge services while providing excellent customer service in a hotel setting.

Candidates should be friendly, able to multi-task, and knowledgeable about local dining, attractions, and directions. Weekend availability and AM/PM shifts are required.

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