Part-Time Front Desk Concierge – Welcoming Guest Experience

Generation Hospitality; Gardiner (MT); On-site; USD 19,000 - 25,000; Full time

Job summary

Generation Hospitality is seeking a Front Desk Associate for The Jackson Southtown, an experienced, guest-focused role at our on-site reception. You will welcome guests, handle check-in/check-out, and provide information about local services and hours while supporting daily hotel operations.

The position requires 1–2 years of customer service experience; college degree or equivalent is preferred. Join a fast-paced team and help ensure a smooth guest experience in a welcoming environment.

Qualifications

• At least 1-2 years customer service.
• College degree or equivalent experience preferred.

Responsibilities

• Greet and welcome visitors in a professional manner.
• Answer and route incoming phone calls promptly.
• Maintain a clean and organized reception area.
• Create and manage reservations.
• Provide essential information about services, location, or hours.
• Support administrative tasks such as filing, data entry, and scanning documents.
• Ensure security procedures are followed.
• Learn about hotel operations in a fun, fast-paced setting.
• Assist with general hotel functions as needed.

Skills

Customer service

Education

College degree or equivalent

Job description

Generation Hospitality is seeking a Front Desk Associate for The Jackson Southtown, an experienced, guest-focused role at our on-site reception. You will welcome guests, handle check-in/check-out, and provide information about local services and hours while supporting daily hotel operations.

The position requires 1–2 years of customer service experience; college degree or equivalent is preferred. Join a fast-paced team and help ensure a smooth guest experience in a welcoming environment.