Front Desk Guest Experience Associate - Part Time

Jackson Southgown; Jackson (WY); On-site; USD 38,000 - 56,000; Full time

Job summary

Jackson Southgown in Jackson, Wyoming, seeks a friendly Front Desk Associate to welcome guests and ensure a smooth check-in/check-out experience. You will relay essential information about services, hours, and local surroundings, while keeping a clean, organized reception area.

Ideal candidates have 1–2 years of customer service experience, with a college degree or equivalent preferred, and a passion for hospitality in a fast-paced environment.

Qualifications

• 1–2 years of customer service experience.
• College degree or equivalent experience preferred.

Responsibilities

• Greet and welcome visitors in a professional manner.
• Answer and route incoming phone calls promptly.
• Maintain a clean and organized reception area.
• Create and manage reservations.
• Provide essential information about services, location, or hours.
• Support administrative tasks such as filing, data entry, and scanning documents.
• Ensure security procedures are followed.
• Learn about hotel operations in a fun, fast-paced setting.
• Assist with general hotel functions as needed.

Skills

Customer service

Education

College degree or equivalent experience

Job description

Jackson Southgown in Jackson, Wyoming, seeks a friendly Front Desk Associate to welcome guests and ensure a smooth check-in/check-out experience. You will relay essential information about services, hours, and local surroundings, while keeping a clean, organized reception area.

Ideal candidates have 1–2 years of customer service experience, with a college degree or equivalent preferred, and a passion for hospitality in a fast-paced environment.