Guest Experience Lead, Part-Time Front Desk

Generation Hospitality Group; Jackson (WY); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

The Jackson Southtown in Jackson, Wyoming is seeking a friendly Front Desk Associate to deliver a welcoming, efficient check-in and check-out experience for guests. You will relay important information about the hotel and local area to visitors and help ensure a smooth arrival.

Responsibilities include learning the property system, making reservations, answering calls, keeping the reception area tidy, assisting with breakfast when needed, and supporting general hotel operations in a fast-paced

Qualifications

• 1–2 years of customer service experience.
• College degree or equivalent experience preferred.

Responsibilities

• Greet and welcome visitors in a professional manner.
• Answer and route incoming phone calls promptly.
• Maintain a clean and organized reception area.
• Create and manage reservations.
• Provide essential information about services, location, or hours.

Skills

Customer service

Education

College degree or equivalent experience

Job description

The Jackson Southtown in Jackson, Wyoming is seeking a friendly Front Desk Associate to deliver a welcoming, efficient check-in and check-out experience for guests. You will relay important information about the hotel and local area to visitors and help ensure a smooth arrival.

Responsibilities include learning the property system, making reservations, answering calls, keeping the reception area tidy, assisting with breakfast when needed, and supporting general hotel operations in a fast-paced