Part-Time Front Desk & Guest Experience Lead

Generation Hospitality; Jackson (WY); On-site; USD 21,000 - 26,000; Full time

Job summary

Generation Hospitality, operator of The Jackson Southtown in Jackson, WY, seeks a Front Desk Associate to deliver a welcoming check-in/check-out experience for guests in Jackson, Wyoming. You will learn the property operating system, create reservations, manage guest requests, assist with breakfast when needed, and keep the reception area organized and secure.

Minimum 1–2 years of customer service experience; college degree or equivalent preferred.

Qualifications

• 1–2 years of customer service experience.
• College degree or equivalent preferred.

Responsibilities

• Greet and assist guests in a professional manner.
• Answer and route incoming calls promptly.
• Maintain a clean and organized reception area.
• Create and manage reservations.
• Provide information about services, location, and hours.
• Assist with filing, data entry, and scanning documents.
• Ensure security procedures are followed.
• Learn hotel operations in a fast-paced setting.
• Assist with general hotel functions as needed.

Skills

Customer service

Communication

Organization

Data entry

Education

College degree or equivalent

Tools

Property management system

Job description

Generation Hospitality, operator of The Jackson Southtown in Jackson, WY, seeks a Front Desk Associate to deliver a welcoming check-in/check-out experience for guests in Jackson, Wyoming. You will learn the property operating system, create reservations, manage guest requests, assist with breakfast when needed, and keep the reception area organized and secure.

Minimum 1–2 years of customer service experience; college degree or equivalent preferred.