Part-Time Front Desk Concierge - Senior Living

Discovery Village Castle Hills; Lewisville (TX); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Flexible scheduling

Paid time off

Descripción de la vacante

Discovery Management Group in the Lewisville area seeks a part-time Concierge at Discovery Villages Castle Hills to greet residents and guests, manage front-desk communications, and support resident services. This role emphasizes warmth, organization, and professionalism in a senior-living community.

You will handle calls, messages, tours, and coordination of appointments, while maintaining confidential records and a welcoming environment.

Formación

• High school diploma or GED preferred.
• 1-3 years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.

Responsabilidades

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.

Conocimientos

Customer service

Reception

Communication

Multitasking

Phone etiquette

Office software

Educación

High school diploma or GED

Descripción del empleo

Discovery Management Group in the Lewisville area seeks a part-time Concierge at Discovery Villages Castle Hills to greet residents and guests, manage front-desk communications, and support resident services. This role emphasizes warmth, organization, and professionalism in a senior-living community.

You will handle calls, messages, tours, and coordination of appointments, while maintaining confidential records and a welcoming environment.