Part-Time Front Desk & Client Services Coordinator

Mountainside; New York, Northern (NY, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid Sick Time

401(k) with employer matching

Job summary

Mountainside Treatment Center in New York, NY is seeking a Part-Time Receptionist to provide front-desk support for outpatient services. The role focuses on creating an organized, welcoming environment and assisting staff with client needs, scheduling, and billing tasks.

You will greet clients, manage sign-in/out, collect co-payments, and coordinate appointments while ensuring confidentiality and accurate documentation.

Qualifications

• Notary Public in NY - Preferred
• High School Diploma or Equivalent - Required
• Proficient with Microsoft Office, Adobe and internet applications
• Strong communication and organizational skills; able to work independently or with others

Responsibilities

• Greet clients entering and exiting by signing them in/out to track facility occupancy.
• Ensure visitors sign confidentiality agreements upon entering the facility.
• Answer phone lines using established scripts with confidentiality adherence.
• Prepare welcome materials for scheduled admissions.
• Assist in scheduling coordination of client appointments.
• Prepare materials for clinical, recovery support, and community events.
• Maintain the urine toxicology schedule (UTox) and ensure supplies.
• Receive deliveries and sort mail, forwarding as needed.
• Process co-payments and enter financial information into databases.
• Review and organize payment pages and invoices for services rendered.
• Coordinate with staff to update appointment statuses daily and schedule follow-ups.
• Provide reminder calls/texts to clients.
• Assist with clerical tasks and database entry as needed.

Skills

Strong communication

Organizational skills

Time management

Independent working

Proactive

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Adobe

Internet applications

Job description

Mountainside Treatment Center in New York, NY is seeking a Part-Time Receptionist to provide front-desk support for outpatient services. The role focuses on creating an organized, welcoming environment and assisting staff with client needs, scheduling, and billing tasks.

You will greet clients, manage sign-in/out, collect co-payments, and coordinate appointments while ensuring confidentiality and accurate documentation.