Office Assistant

Seafield Center Alcohol and Substance Abuse Treatment; Town of Riverhead (NY); On-site; USD 27,552 - 30,307; Part time

Job summary

A local treatment center in New York is seeking a part-time administrative support person. You will assist the Office Manager with daily operations, ensuring dignified care for clients. Responsibilities include answering calls, managing client schedules, and tracking payments. Candidates should have at least two years’ experience in a similar role and typing skills of 40 words per minute. This role offers competitive compensation ranging from $20.00 to $22.00 per hour.

Qualifications

• Pleasant and congenial telephone manner.
• Well-groomed professional appearance.
• Ability to communicate well with clients and staff.

Responsibilities

• Assist the Office Manager with daily operational needs.
• Ensure dignified treatment of clients.
• Answer and transfer calls professionally.

Skills

Phone etiquette

Confidentiality enforcement

Computer software skills

Prioritizing workload

Independence

Education

Two years of experience in a similar capacity

Typing speed of 40 words per minute

Job description

Main Function

To assist the Office Manager with daily operational needs of the facility.

Part-Time Position

$20.00-$22.00

Essential Duties And Responsibilities

• Ensure that all clients are treated with dignity and respect.
• Provide affirming care for Lesbian, Gay, Bisexual, Transgender and Questioning clients.
• Assist with answering all calls in a pleasant, professional manner and transferring to the appropriate party or taking a complete message.
• No messages are taken for clients, except for emergency calls.
• Provide accurate information regarding all anonymous meetings, hot‑line numbers and directions to facility.
• Greet new admissions, client families and visitors, monitor sign‑in/out log and issue name tags. Enforce confidentiality rule.
• Prepare outpatient mail for Seafield drivers and distribute incoming mail.
• Perform miscellaneous typing tasks.
• Sign‑in/out personal body alarms.
• Total daily deposits at the end of each work day; generate and update Self‑Pay/Co‑Pay ledgers on a daily basis to ensure client balances are up‑to‑date.
• Collect payments and review balances with clients.
• Run Medicaid cards on a weekly basis—first and last day of each month—and generate a report for the Office Manager of the Medicaid pendings and problem accounts.
• Keep track of Medicaid tokens for clients by entering name, date and number of tokens given to each client on a daily basis in a log book.
• Assist the Office Manager with creating schedules, updating groups, adding new staff schedules and discharging clients in the computer system.
• Update the Appointment Book on a daily basis, keeping the schedule two weeks ahead at all times.
• Input daily group sheets and individual session logs; fax totals to finance at the end of each night along with verifying clinical staff members in the computerized system.
• Input, update and track OASAS admission/discharge forms on a monthly basis.
• Run group sheets on a daily basis.
• Track urine drug screens on a daily basis by logging them in the appropriate manual.
• Create new charts for all new admissions to outpatient care and break down discharged clients into manila folders.
• Perform all other duties as assigned.

Competency Requirements

• Answering and transferring of calls
• Taking messages
• Knowledge of voice mail
• Enforcing confidentiality law
• Admission/discharge procedures
• Computer software skills
• Prioritizing workload
• Level of independence

Education & Qualifications

Applicant must have a pleasant and congenial telephone manner and a well‑groomed professional appearance. The candidate must have at least two years of experience in a similar capacity, demonstrating awareness of office procedures. The applicant must communicate well with clients, staff and outside agencies. Typing speed of 40 words per minute is required.