Part-time Front Desk Associate - West Hollywood

Lyragrowth; California (MO); On-site; USD 24,796 - 33,062; Part time

Job summary

Myo West Hollywood is seeking a friendly part-time Front Desk Associate to greet clients, answer phones, schedule appointments, and support clinicians. You are the first impression and help keep daily operations running smoothly.

If you have 1+ year in customer service or hospitality and enjoy a fast-paced wellness environment, you’ll thrive helping clients feel welcome and informed while you manage bookings, billing, and day-to-day tasks.

Qualifications

• 1+ year in customer service or hospitality.
• Passionate about delivering great client experiences.
• Detail-oriented and organized.
• Confident communicator who explains services clearly.
• Business-minded with understanding of booking and client flow.
• Thrives in a fast-paced, dynamic setting.
• Curious, proactive, and solutions-oriented.

Responsibilities

• Deliver exceptional, on-brand client service across phone, in-person, and written communication
• Guide new clients through Myo’s services with clear, confident messaging
• Manage and optimize clinic schedules, bookings, and waitlists
• Accurately handle billing, claims, invoices, and client documentation
• Keep the clinic clean, stocked, and running smoothly day-to-day
• Support client follow-ups, marketing efforts, and business-driving initiatives
• Collaborate with team members to ensure smooth shift transitions

Skills

Customer service

Hospitality

Communication

Scheduling

Team collaboration

Job description

We’re looking for a stellar part‑time Front Desk Associate (FDA) to join our established and high‑performing team at Myo West Hollywood! As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back.

Myo – West Hollywood (8354 Santa Monica Blvd, West Hollywood, CA 90069)

We’re looking for candidates available to work the following shifts:

• Monday - Thursday:
  • AM - 6:45am - 2:00pm
  • PM - 1:30pm - 8:15pm
• Friday:
  • AM - 6:45am - 1:00pm
  • PM - 12:30pm - 6:30pm
• Saturday:
  • All Day: 7:45am - 4:15pm
• Sunday (Required):
  • All Day: 7:45am - 4:15pm

FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You’ll help keep day‑to‑day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you’re passionate about people and love a fast‑paced, wellness‑driven environment, we’d love to meet you!

Who We Are

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physical therapists, chiropractors, and massage therapists use full‑body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.

Join us in our mission to raise body IQ globally! #FutureproofYourBody

Why Work at Myo

• More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.
• Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.
• Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
• Gain hands‑on experience in hospitality — deliver a high‑quality, personalized experience that goes beyond expectations and sets the tone for every visit.
• Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.

What You’ll Do

• Deliver exceptional, on‑brand client service across phone, in‑person, and written communication
• Guide new clients through Myo’s services with clear, confident messaging
• Manage and optimize clinic schedules, bookings, and waitlists
• Accurately handle billing, claims, invoices, and client documentation
• Keep the clinic clean, stocked, and running smoothly day‑to‑day
• Support client follow‑ups, marketing efforts, and business‑driving initiatives
• Collaborate with team members to ensure smooth shift transitions

Who We’re Looking For

• 1+ year in customer service or hospitality
• Passionate about delivering great client experiences
• Detail‑oriented and takes pride in their environment
• Confident communicator who can clearly explain services and value
• Business‑minded with an understanding of booking and client flow
• Thrives in a fast‑paced, dynamic setting
• Curious, proactive, and solutions‑oriented