Wellness Front Desk Concierge (Part-Time) – Weekend Availability

Lyragrowth; New York (NY); On-site; USD 29,000 - 30,000; Part time

Job summary

Myo West Hollywood is seeking a part-time Front Desk Associate to join our vibrant wellness team. You’ll be the first point of contact, delivering a welcoming, on-brand experience and guiding clients through Myo’s services.

The role includes scheduling, billing support, and collaboration with clinicians in a fast-paced clinic. Ideal candidates have 1+ year in customer service or hospitality, strong communication, and an authentic, team-oriented mindset.

Qualifications

• 1+ year in customer service or hospitality.
• Detail-oriented and takes pride in their environment.
• Confident communicator who can explain services clearly.
• Business-minded with understanding of booking and client flow.
• Thrive in a fast-paced, dynamic setting.
• Curious, proactive and solutions-oriented.

Responsibilities

• Deliver exceptional client service across phone, in-person, and written communication.
• Guide new clients through Myo’s services with clear messaging.
• Manage and optimize clinic schedules, bookings, and waitlists.
• Handle billing, claims, invoices, and client documentation.
• Keep the clinic clean, stocked, and running smoothly day-to-day.
• Support client follow-ups, marketing efforts, and business-driving initiatives.
• Collaborate with team members to ensure smooth shift transitions.

Skills

Customer service

Hospitality

Communication

Scheduling

Tools

Billing software

Job description

Myo West Hollywood is seeking a part-time Front Desk Associate to join our vibrant wellness team. You’ll be the first point of contact, delivering a welcoming, on-brand experience and guiding clients through Myo’s services.

The role includes scheduling, billing support, and collaboration with clinicians in a fast-paced clinic. Ideal candidates have 1+ year in customer service or hospitality, strong communication, and an authentic, team-oriented mindset.