Part-time Front Desk Associate - West Hollywood

Myo; West Hollywood (CA); On-site; USD 28,240 - 30,996; Part time

Benefits offered by this job

Complimentary Staff Treatment Sessions

401k Program with a Company Match

Cell Phone Allowance

Select holiday closures

Sick time

Pet insurance

Job summary

Myo West Hollywood is seeking a stellar part-time Front Desk Associate to welcome clients, schedule appointments, handle billing, and maintain a smooth, friendly front-desk experience in a busy wellness clinic.

As the first face clients see, you will deliver on-brand service across phone, in person, and written communication; guide new clients through Myo’s services; manage bookings and waitlists; and support marketing efforts while helping keep the space clean, organized, and stocked for daily

Qualifications

• 1+ year in customer service or hospitality.
• Strong communication and client-focused approach.
• Detail-oriented with tidy, organized workspace.
• Able to explain services and value clearly.
• Ability to manage bookings, schedules, and waitlists.
• Comfortable in a fast-paced environment.

Responsibilities

• Deliver exceptional, on-brand client service across phone, in-person, and written communication.
• Guide new clients through Myo’s services with clear, confident messaging.
• Manage and optimize clinic schedules, bookings, and waitlists.
• Accurately handle billing, claims, invoices, and client documentation.
• Keep the clinic clean, stocked, and running smoothly day-to-day.
• Support client follow-ups, marketing efforts, and business-driving initiatives.
• Collaborate with team members to ensure smooth shift transitions.

Skills

Customer service

Hospitality

Communication

Attention to detail

Team player

Problem solving

Job description

We’re looking for a stellar part-time Front Desk Associate (FDA) to join our established and high-performing team at Myo West Hollywood! As one of the first faces our clients see, you’ll play a key role in delivering an elevated, seamless experience that keeps them coming back.

Myo - West Hollywood (8354 Santa Monica Blvd, West Hollywood, CA 90069)

Shift Schedule

• Monday - Thursday
  • AM – 6:45am - 2:00pm
  • PM – 1:30pm - 8:15pm
• Friday
  • AM – 6:45am - 1:00pm
  • PM – 12:30pm - 6:30pm
• Saturday
  • All Day – 7:45am - 4:15pm
• Sunday (Required)
  • All Day – 7:45am - 4:15pm

Responsibilities

• Deliver exceptional, on‑brand client service across phone, in‑person, and written communication
• Guide new clients through Myo’s services with clear, confident messaging
• Manage and optimize clinic schedules, bookings, and waitlists
• Accurately handle billing, claims, invoices, and client documentation
• Keep the clinic clean, stocked, and running smoothly day‑to‑day
• Support client follow‑ups, marketing efforts, and business‑driving initiativesCollaborate with team members to ensure smooth shift transitions

Qualifications

• 1+ year in customer service or hospitality
• Passionate about delivering great client experiences
• Detail‑oriented and takes pride in their environment
• Confident communicator who can clearly explain services and value
• Business‑minded with an understanding of booking and client flow
• Thrives in a fast‑paced, dynamic setting
• Curious, proactive, and solutions‑oriented
• Authentic, team‑oriented, and comfortable speaking up
• Prioritizes personal well‑being to show up at their best

Benefits

• Complimentary Staff Treatment Sessions
• 401k Program with a Company Match
• Cell Phone Allowance
• Select holiday closures
• Sick time
• Pet insurance

$20.50 - $22.50 an hour