Part-Time Front Desk Agent — Elevate Guest Experience

The Scottsdale Resort & Spa; Scottsdale (AZ); On-site; USD 19,000 - 29,000; Part time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Room discounts

Employee discounts

Job summary

Driftwood Hospitality Management seeks a Part-Time Front Desk Associate in Scottsdale to greet guests, register arrivals, and process payments. You will input guest details, assign rooms, and input charges while maintaining courtesy and accuracy during busy shifts.

The role requires strong English communication and cash handling with a focus on guest satisfaction. Responsibilities include answering calls, posting charges to guest accounts, and resolving guest concerns promptly.

Qualifications

• Greet guests and register with accuracy.
• Proficient in English, written and spoken.
• Handle cash, vouchers, and payments accurately.

Responsibilities

• Greet guests and register them for their stay.
• Input guest details and room information in the computer system.
• Post charges to rooms and house accounts; balance house bank as needed.
• Answer phones promptly with clear English communication.
• Close guest accounts at checkout and ensure guest satisfaction.
• Address guest issues and resolve problems per policy.

Skills

Customer service

English communication

Cash handling

Calculator proficiency

Education

High school diploma

Tools

POS system

Computer system

Job description

Driftwood Hospitality Management seeks a Part-Time Front Desk Associate in Scottsdale to greet guests, register arrivals, and process payments. You will input guest details, assign rooms, and input charges while maintaining courtesy and accuracy during busy shifts.

The role requires strong English communication and cash handling with a focus on guest satisfaction. Responsibilities include answering calls, posting charges to guest accounts, and resolving guest concerns promptly.