Part-Time Front Desk Admin – Clinical Care

The Wright Center for Graduate Medical Education; Scranton (Lackawanna County); On-site; USD 18,000 - 24,000; Part time

Job summary

The Wright Center for Community Health is seeking a part-time Clinical Administrative Assistant to be the first point of contact for patients and visitors. You will handle front-office duties, schedule appointments, register patients, verify insurance, collect payments, and manage EMR records in a fast-paced environment.

Quality customer service, confidentiality, and flexibility to work varied hours including evenings and weekends are essential.

Qualifications

• Minimum Qualifications of a High School Diploma/GED.
• 1–2 years of front-office experience in a high-volume medical practice.
• Bilingual is highly desired.
• Proficient computer skills and ability to maintain confidentiality.
• Ability to adapt to changing priorities and fast-paced environment.

Responsibilities

• Schedule patient appointments and follow-up visits.
• Register patients and capture demographic information for annual UDS report.
• Verify insurance information and collect copays at time of visit.
• Manage patient information in the EMR system.
• Answer and route phone calls; switch phones for night/weekend service.
• Perform cash account management and assist self-pay patients.
• Provide information on resources and programs (sliding fee, GFE, outreach/enrollment).
• Cross-cover other locations and service lines as needed; adhere to HIPAA rules.

Skills

Customer service

Front-office experience

HIPAA compliance

EMR workflows

Bilingual

Time management

Attention to detail

Professional communication

Team player

Flexibility

Education

High School Diploma/GED

Tools

EMR system

EOS model tools

Job description

The Wright Center for Community Health is seeking a part-time Clinical Administrative Assistant to be the first point of contact for patients and visitors. You will handle front-office duties, schedule appointments, register patients, verify insurance, collect payments, and manage EMR records in a fast-paced environment.

Quality customer service, confidentiality, and flexibility to work varied hours including evenings and weekends are essential.