Part-Time Floor Leader: Inspire Sales & Service

Lush; Tucson (AZ); Vor Ort; USD 20.000 - 28.000; Vollzeit

Zusammenfassung

Lush is seeking a Floor Leader in Tucson, AZ to drive sales and lead a team of sales associates on the shop floor. You will coach, train, and motivate staff to deliver exceptional customer service, educate customers about Lush values, and maintain brand standards with a focus on skincare and ethical practices.

Responsibilities include coaching on product knowledge, managing cash handling and opening/closing, and ensuring a safe, engaging store environment.

Qualifikationen

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving issues related to customer service in day-to-day operations.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.

Aufgaben

• Driving Sales: Utilize the StoreForce dashboard results to coach the sales team and optimize shop floor structure to meet/exceed goals.
• Customer Experience: Lead on delivering a world-class customer experience, including product demonstrations.
• Building the Brand: Educate customers on Lush values and ethical practices in-store and at events.
• Product Passion: deepen product knowledge and make informed recommendations.
• Development: Train and coach Sales Ambassadors and peers on sales techniques and product knowledge.
• Diversity, Equity, Inclusion, and Belonging: foster DEIB and collaborative teamwork.
• Operational Excellence: Cash handling, opening/closing procedures, and cash management.
• Time and Attendance: manage attendance and shifts, communicate updates.
• Visuals and Merchandising: maintain a clean, appealing store and adjust displays.
• Stock and Inventory: train team on inventory and stock checks.
• Policies and Procedures: ensure compliance with standards and safety.

Kenntnisse

Customer service

Sales

Cash handling

Opening/closing procedures

Supervisory experience

Coaching & training

Problem solving

Fast-paced environment

Skincare passion

Flexible schedule

Jobbeschreibung

Lush is seeking a Floor Leader in Tucson, AZ to drive sales and lead a team of sales associates on the shop floor. You will coach, train, and motivate staff to deliver exceptional customer service, educate customers about Lush values, and maintain brand standards with a focus on skincare and ethical practices.

Responsibilities include coaching on product knowledge, managing cash handling and opening/closing, and ensuring a safe, engaging store environment.