Part-Time Floor Leader: Lead Sales & Customer Experience

Lush Fresh Handmade Cosmetics North America; Gilbert (AZ); On-site; USD 20,000 - 28,000; Part time

Job summary

Lush Fresh Handmade Cosmetics North America is seeking a Part Time Floor Leader for our Gilbert, AZ store. You will lead a team of Sales Ambassadors, drive sales, and ensure an exceptional customer experience on the shop floor.

The role focuses on coaching, product knowledge, and upholding Lush brand values while maintaining store standards and a positive work environment. You will train staff, model outstanding service, and collaborate with management to meet daily goals.

Qualifications

• Minimum 1 year of experience in customer service, sales, and cash handling.
• Experience supervising and coaching others.
• Strong problem-solving in day-to-day operations.
• Passion for skincare and ethical beauty.
• Flexible schedule including evenings, weekends, and holidays.
• Fluency in Spanish, French, or other languages is a plus.

Responsibilities

• Drive sales on the shop floor, coach the team, and adjust store floor to meet goals.
• Deliver world-class customer experiences through product demos and consultations.
• Educate customers on Lush brand values and ethical practices in-store and at events.
• Increase product knowledge and make informed product recommendations.
• Train Sales Ambassadors and promote DEIB within the team.
• Oversee cash handling and opening/closing procedures to ensure accuracy.

Skills

Customer service and sales

Cash handling

Supervisory experience

Problem-solving

Team leadership

Skincare knowledge

Flexible schedule

DEIB awareness

Spanish or other languages

Job description

Lush Fresh Handmade Cosmetics North America is seeking a Part Time Floor Leader for our Gilbert, AZ store. You will lead a team of Sales Ambassadors, drive sales, and ensure an exceptional customer experience on the shop floor.

The role focuses on coaching, product knowledge, and upholding Lush brand values while maintaining store standards and a positive work environment. You will train staff, model outstanding service, and collaborate with management to meet daily goals.