Part-Time Floor Leader: Inspire Sales & Service

Internal Job Board; Portland (OR); On-site; USD 23,000 - 32,000; Full time

Job summary

Lush Cosmetics North America in Portland, OR is seeking a Floor Leader to support the Store Management Team on the shop floor, driving sales and opening/closing duties while delivering an exceptional customer experience.

You will lead Sales Associates, coach on product knowledge, and uphold Lush values, focusing on skincare passion and ethical business practices. This role emphasizes teamwork, training, and operational excellence.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving skills for day-to-day customer service issues.
• Ability to work in a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Drive sales through coaching and adjusting shop floor structure to meet goals.
• Deliver a world-class customer experience on the shop floor with demos.
• Educate customers on Lush values and brand positions on ethics.
• Train and coach Sales Ambassadors to improve performance.

Skills

Customer service

Sales

Cash handling

Coaching

Problem solving

Skincare knowledge

Flexible schedule

Job description

Lush Cosmetics North America in Portland, OR is seeking a Floor Leader to support the Store Management Team on the shop floor, driving sales and opening/closing duties while delivering an exceptional customer experience.

You will lead Sales Associates, coach on product knowledge, and uphold Lush values, focusing on skincare passion and ethical business practices. This role emphasizes teamwork, training, and operational excellence.