Part-Time Floor Leader: Drive Sales & Customer Experience

Lush-Cosmetic; Sarasota (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Lush Handmade Cosmetics in Sarasota is seeking a Floor Leader to support the Store Management Team on the shop floor. You will coach a team of sales associates, drive sales, ensure exceptional customer experiences, and uphold our brand values.

Responsibilities include leading training, managing cash handling and store opening/closing, merchandising, and maintaining high standards while fostering a positive, inclusive work environment and delivering outstanding results.

Qualifications

• Customer service and sales experience
• Cash handling and opening/closing procedures
• Supervisory experience involving coaching, feedback, and training
• Problem-solving in day-to-day operations
• Fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Responsibilities

• Driving Sales: coach sales team and adjust floor structure to meet/exceed goals
• Customer Experience: deliver world-class service and product demos
• Building the Brand: educate customers on Lush values and ethical practices
• Product Passion: deepen product knowledge and provide informed recommendations

Skills

Customer service

Sales

Cash handling

Supervisory experience

Problem solving

Team environment

Skincare knowledge

Flexible schedule

Job description

Lush Handmade Cosmetics in Sarasota is seeking a Floor Leader to support the Store Management Team on the shop floor. You will coach a team of sales associates, drive sales, ensure exceptional customer experiences, and uphold our brand values.

Responsibilities include leading training, managing cash handling and store opening/closing, merchandising, and maintaining high standards while fostering a positive, inclusive work environment and delivering outstanding results.