Part-Time Field Hardware Tech — Dell/Lenovo Training

Gr8ttek; Pierre (SD); On-site; USD 55,000 - 110,000; Part time

Benefits offered by this job

Dell/Lenovo certification training

Training provided at no cost

Job summary

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team and perform on-site, hardware-focused break-fix services for client products. The role reports to the Territory Supervisor and requires troubleshooting and repair using established guidelines.

Critical tasks include communicating effectively, handling service calls, managing assets, and completing administrative duties.

Qualifications

• Tech school certification or equivalent required.
• 1–2 years relevant experience preferred.
• Ability to drive to client locations.
• Own a basic repair tool kit.

Responsibilities

• Provide customer break-fix support for designated equipment.
• Communicate clearly in writing and verbally.
• Deliver and accept all service calls assigned.
• Complete all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Skills

Customer service

Communication

Break-fix support

Administrative tasks

Asset control

Team guidance

Education

Technical certification

Tools

Dell/Lenovo certification training

Job description

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team and perform on-site, hardware-focused break-fix services for client products. The role reports to the Territory Supervisor and requires troubleshooting and repair using established guidelines.

Critical tasks include communicating effectively, handling service calls, managing assets, and completing administrative duties.