Field Hardware Support Technician – On-Site Repairs

Gr8ttek; Buffalo (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Per call pay

Certification training

Job summary

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team in Buffalo, NY. You will perform hardware-focused break-fix services on client products, troubleshooting and repairing as needed, and coordinating with the Territory Supervisor.

Candidates should have 1-2 years of field service experience, a technical certification, a valid driver's license, and the ability to lift up to 50 lbs. Dell/Lenovo certification training is offered.

Qualifications

• 1–2 years of relevant field service experience.
• Technical school certification or equivalent.
• Valid driver's license and ability to lift up to 50 lbs.
• Must own a basic repair tool kit.
• Willingness to travel to client sites.

Responsibilities

• Provide hardware break-fix support at client sites.
• Communicate clearly in written and verbal form.
• Accept and deliver service calls and complete admin tasks.
• Manage assets and inventory control.
• May guide colleagues as needed.

Skills

Communication

Customer service

Field service

Troubleshooting

Education

Technical school certification

Tools

Dell/Lenovo certification

Job description

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team in Buffalo, NY. You will perform hardware-focused break-fix services on client products, troubleshooting and repairing as needed, and coordinating with the Territory Supervisor.

Candidates should have 1-2 years of field service experience, a technical certification, a valid driver's license, and the ability to lift up to 50 lbs. Dell/Lenovo certification training is offered.