Part-Time Event Services Specialist – Elevate Guest Experience

SeaWorld; Williamsburg (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets for family/f

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment in Williamsburg is seeking a Part-Time Event Services Specialist to support group sales and on-site events at Busch Gardens. You will coordinate catering, process group bookings, confirm details with clients, and interface with park departments to ensure successful events.

The role requires a high school diploma, two years of related education/experience, strong communication, and proficient use of Word, Excel, Outlook and PowerPoint.

Qualifications

• Requires strong relationship-building and communication skills.
• Must have high school diploma or GED and some related education/experience.
• Proficient with Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to multi-task in a fast-paced environment and work with diverse teams.

Responsibilities

• Perform administrative duties to support Sales Manager's.
• Follow up on group inquiries from phone messages and emails.
• Process Group bookings including ticket ordering.
• Email group confirmations and communications to customers.
• Help coordinate on site catering and special events.
• Interface with clients and various park departments.
• Participate in weekly catering meeting and marketing meetings.
• Perform pre- and post-event tasks including creating BEO, banquet checks and post-event recaps.
• Maintain weekly group arrival list and payment methods.
• Participate in industry events and key Special Events projects.
• Represent the organization with a positive attitude and high energy.

Skills

Relationship-building

Time management

Multitasking

Verbal and written communication

Education

High School Diploma/GED

2 years related education/experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

SeaWorld Parks & Entertainment in Williamsburg is seeking a Part-Time Event Services Specialist to support group sales and on-site events at Busch Gardens. You will coordinate catering, process group bookings, confirm details with clients, and interface with park departments to ensure successful events.

The role requires a high school diploma, two years of related education/experience, strong communication, and proficient use of Word, Excel, Outlook and PowerPoint.