Event Services Specialist

SeaWorld; South Carolina; On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets for friends

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events & giveaways

Job summary

SeaWorld Parks & Entertainment is seeking a Part-Time Event Services Specialist to support Sales Managers with administrative tasks, group bookings, and on-site coordination. You will handle confirmations, catering coordination, and client communications in a fast-paced theme-park setting.

The role requires strong relationship-building, multi-tasking, and proficiency in MS Office. Some evenings and weekends may be necessary as events occur throughout the week.

Qualifications

• High School Diploma/GED required.
• At least two years of education/related work experience required.
• Excellent relationship-building skills with clients and prospect organizations.
• Detail oriented and skilled at multi-tasking in a fast-paced environment.
• Ability to self-start and work independently or in a team.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
• Excellent time management and prioritization skills.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Travel industry sales, marketing and hospitality experience preferred.
• SalesForce experience a plus.
• Able to work weekdays with some weekend and late evenings as needed.

Responsibilities

• Perform administrative duties to support Sales Manager’s.
• Follow up on group inquiries from phone messages and emails.
• Process Group bookings including ticket ordering.
• Email group confirmations and communications to customers.
• Help coordinate on site catering and special events.
• Interface with clients and various park departments.
• Participate in weekly catering meetings and marketing meetings.
• Perform pre-event tasks including creating BEO, banquet check, ticket orders, FedEx; post-event tasks including event recaps and final billing.
• Maintain weekly group arrival list and payment methods.
• Participate in industry events, park familiarization tours, and key Special Events projects.
• Represent the organization with a positive attitude and high energy, commitment to quality.
• Other duties as assigned.

Skills

Relationship-building

Communication

Time management

Prioritization

Detail orientation

Self-start

Teamwork

Organizational skills

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that’s just what its like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do as a Part-Time Event Services Specialist

• Perform administrative duties to support Sales Manager’s.
• Follow up on group inquiries from phone messages and emails.
• Process Group bookings including ticket ordering.
• Email group confirmations and communications to customers.
• Help coordinate on site catering and special events.
• Interface with clients and various park departments.
• Participate in weekly catering meeting and marketing meetings.
• Perform various pre-event tasks including creating BEO, banquet check, ticket orders, FedEx, and post-event tasks including event recaps and final billing
• Maintain weekly group arrival list and payment methods.
• Participate in industry events, park familiarization tours, and key Special Events projects.
• Enthusiastically represent the organization by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.
• Other duties as assigned.

What does it takes to succeed:

• High School Diploma/GED required.
• At least two years of education/related work experience required.
• Must have excellent relationship-building skills with the ability to establish and create relationships at all levels with clients and prospect organizations.
• Detailed oriented and skilled at multi-tasking in a fast-paced working environment
• Must have the ability to self-start and work independently, as well as in a team environment.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Must possess excellent time management and prioritization skills.
• Excellent verbal and written communication skills
• Must have strong organizational skills.
• Travel industry sales, marketing, and hospitality experience preferred.
• Experience in Sales Force a plus.
• Able to work any weekday between Monday - Friday to include some weekend and some late evenings as needed.

Compensation:

15.00 USD Hourly

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.