Part-Time Event & Guest Services Coordinator

United Parks & Resorts; Williamsburg (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets for family/f

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and draws

Job summary

United Parks & Resorts is seeking a Part-Time Event Services Specialist at Busch Gardens in Williamsburg, VA. You will support sales and group bookings, coordinate on-site catering, and liaise with clients and park departments to ensure memorable events.

The role requires a high school diploma, strong communication, and the ability to multitask in a fast-paced environment. Proficiency with MS Office and the flexibility to work weekdays, some weekends and evenings is expected.

Qualifications

• High School Diploma/GED required.
• Two years of education/related work experience preferred.
• Excellent relationship-building skills with clients at all levels.
• Detail oriented and able to multi-task in a fast-paced environment.
• Ability to self-start and work independently or in a team.
• Proficient in MS Word, Excel, Outlook and PowerPoint.
• Strong time management and prioritization skills.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Travel industry sales, marketing and hospitality experience preferred.
• Salesforce experience is a plus.
• Able to work weekdays; some weekends and late evenings as needed.

Responsibilities

• Perform administrative duties to support Sales Manager’s.
• Follow up on group inquiries from phone messages and emails.
• Process Group bookings including ticket ordering.
• Email group confirmations and communications to customers.
• Help coordinate on site catering and special events.
• Interface with clients and various park departments.
• Participate in weekly catering and marketing meetings.
• Create pre-event tasks like BEOs and banquet checks; post-event recaps and final billing.
• Maintain weekly group arrival list and payment methods.
• Participate in industry events and park familiarization tours.

Skills

Relationship-building

Time management

Communication skills

Multitasking

Teamwork

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

United Parks & Resorts is seeking a Part-Time Event Services Specialist at Busch Gardens in Williamsburg, VA. You will support sales and group bookings, coordinate on-site catering, and liaise with clients and park departments to ensure memorable events.

The role requires a high school diploma, strong communication, and the ability to multitask in a fast-paced environment. Proficiency with MS Office and the flexibility to work weekdays, some weekends and evenings is expected.