Event Services Specialist

SeaWorld; Williamsburg (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets for family/f

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment in Williamsburg is seeking a Part-Time Event Services Specialist to support group sales and on-site events at Busch Gardens. You will coordinate catering, process group bookings, confirm details with clients, and interface with park departments to ensure successful events.

The role requires a high school diploma, two years of related education/experience, strong communication, and proficient use of Word, Excel, Outlook and PowerPoint.

Qualifications

• Requires strong relationship-building and communication skills.
• Must have high school diploma or GED and some related education/experience.
• Proficient with Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to multi-task in a fast-paced environment and work with diverse teams.

Responsibilities

• Perform administrative duties to support Sales Manager's.
• Follow up on group inquiries from phone messages and emails.
• Process Group bookings including ticket ordering.
• Email group confirmations and communications to customers.
• Help coordinate on site catering and special events.
• Interface with clients and various park departments.
• Participate in weekly catering meeting and marketing meetings.
• Perform pre- and post-event tasks including creating BEO, banquet checks and post-event recaps.
• Maintain weekly group arrival list and payment methods.
• Participate in industry events and key Special Events projects.
• Represent the organization with a positive attitude and high energy.

Skills

Relationship-building

Time management

Multitasking

Verbal and written communication

Education

High School Diploma/GED

2 years related education/experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do as a Part-Time Event Services Specialist

• Perform administrative duties to support Sales Manager's.
• Follow up on group inquiries from phone messages and emails.
• Process Group bookings including ticket ordering.
• Email group confirmations and communications to customers.
• Help coordinate on site catering and special events.
• Interface with clients and various park departments.
• Participate in weekly catering meeting and marketing meetings.
• Perform various pre-event tasks including creating BEO, banquet check, ticket orders, FedEx, and post-event tasks including event recaps and final billing
• Maintain weekly group arrival list and payment methods.
• Participate in industry events, park familiarization tours, and key Special Events projects.
• Enthusiastically represent the organization by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.
• Other duties as assigned.

What does it takes to succeed:

• High School Diploma/GED required.
• At least two years of education/related work experience required.
• Must have excellent relationship-building skills with the ability to establish and create relationships at all levels with clients and prospect organizations.
• Detailed oriented and skilled at multi-tasking in a fast-paced working environment
• Must have the ability to self-start and work independently, as well as in a team environment.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Must possess excellent time management and prioritization skills.
• Excellent verbal and written communication skills
• Must have strong organizational skills.
• Travel industry sales, marketing, and hospitality experience preferred.
• Experience in Sales Force a plus.
• Able to work any weekday between Monday - Friday to include some weekend and some late evenings as needed.

Compensation: 15.00 USD Hourly

The perks of the position:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.