Part-Time EMS Transportation Coordinator

Automatic Data Processing, Inc.; Arlington (MA); Presencial; USD 34.000 - 47.000; A tiempo parcial

Descripción de la vacante

Armstrong Ambulance Service seeks a Part Time EMS Facilitator stationed at Melrose-Wakefield Hospital in Arlington, MA. The role coordinates patient medical transportation, including ALS, BLS, and wheelchair services, and serves as the primary contact for clinical, logistical, and insurance inquiries.

Healthcare/EMS experience is required; a valid driver's license, CPR/BLS certification, CORI background check, and drug screening are expected.

Formación

• Healthcare/EMS experience required.
• Demonstrated commitment to outstanding customer service.
• Strong communication with hospital staff and patients.

Responsabilidades

• Manages medical transportation needs for patients within the facility.
• Assists hospital staff with booking appropriate mode of transport.
• Coordinates patient priorities with staff and dispatch center.
• Communicates transportation updates to staff, patients and families.
• Answers clinical, logistical, or insurance questions about transportation.
• Provides excellent customer service to patients, families and staff.
• Solicits regular feedback from hospital staff for improvements.
• Works with EMS and hospital management to improve efficiencies.

Conocimientos

EMS coordination

Customer service

Communication

Hospital coordination

Educación

Healthcare/EMS experience

Herramientas

CPR/BLS certification

Valid driver's license

CORI background check

Drug screen

Descripción del empleo

Armstrong Ambulance Service seeks a Part Time EMS Facilitator stationed at Melrose-Wakefield Hospital in Arlington, MA. The role coordinates patient medical transportation, including ALS, BLS, and wheelchair services, and serves as the primary contact for clinical, logistical, and insurance inquiries.

Healthcare/EMS experience is required; a valid driver's license, CPR/BLS certification, CORI background check, and drug screening are expected.