Hospital EMS Transport Coordinator

Armstrong Ambulance Inc.; Arlington (MA); On-site; USD 34,000 - 47,000; Full time

Job summary

Armstrong Ambulance Inc. is seeking an EMS Facilitator to be located onsite at a partner hospital in Arlington, MA. The role handles patient transportation coordination, ensuring timely ALS, BLS, or wheelchair van services and managing related paperwork.

The EMS Facilitator works with hospital staff to prioritize transfers, secure prior authorization, and communicate updates to patients and families, while maintaining exceptional customer service and adherence to privacy policies.

Qualifications

• Certification in Basic Life Support (BLS CPR).
• Valid motor vehicle operator license with satisfactory driving history.
• Candidate must pass a background check including CORI.
• Candidate must pass drug screen and lift test.

Responsibilities

• Manage patient medical transportation needs within a hospital facility.
• Assist hospital staff with booking appropriate transport and gathering paperwork.
• Coordinate patient priorities with hospital staff and dispatch center.
• Communicate transportation updates with hospital staff, patients, and families.

Skills

Customer service

Education

BLS CPR Certification

Driver's license

Background check (CORI)

Drug screen and lift test

Job description

Armstrong Ambulance Inc. is seeking an EMS Facilitator to be located onsite at a partner hospital in Arlington, MA. The role handles patient transportation coordination, ensuring timely ALS, BLS, or wheelchair van services and managing related paperwork.

The EMS Facilitator works with hospital staff to prioritize transfers, secure prior authorization, and communicate updates to patients and families, while maintaining exceptional customer service and adherence to privacy policies.