Part-Time Digital Banking Guide & Community Connector

Socket.dev; Walnut Creek (CA); On-site; USD 60,000 - 65,000; Part time

Benefits offered by this job

Health benefits

Paid time off

Education assistance

401(k) matching

Parental leave

Mental health support

Backup care

Threads gear

Job summary

Capital One is seeking a Café Ambassador in Walnut Creek for a part-time role that blends community service with digital banking guidance. As the face of Capital One in a vibrant community hub, you’ll connect guests with our digital tools, share product information, and host local events.

This role emphasizes customer relationships over transactions, requires flexible hours, strong communication, and a welcoming, inclusive mindset.

Qualifications

• High School Diploma, GED, or equivalent certification.
• 1+ year of Retail, Sales or Customer Service experience.

Responsibilities

• Be a natural connector engaging guests in a high-energy environment.
• Serve as a brand advocate sharing Capital One products through conversation.
• Simplify the digital ecosystem guiding customers with mobile tools and troubleshooting.
• Facilitate events promoting financial health and community engagement.
• Advocate for customers, resolve issues with compliance guidance and de-escalation.
• Foster an inclusive culture and be a collaborative team player.
• Move throughout the cafe to support guest flow and experience.

Skills

Customer Service

Communication skills

Education

High School Diploma, GED, or Equivalent Certification

Associate’s degree

Tools

G-Suite

Job description

Capital One is seeking a Café Ambassador in Walnut Creek for a part-time role that blends community service with digital banking guidance. As the face of Capital One in a vibrant community hub, you’ll connect guests with our digital tools, share product information, and host local events.

This role emphasizes customer relationships over transactions, requires flexible hours, strong communication, and a welcoming, inclusive mindset.