Part-Time Customer Support Specialist

Domino's; Detroit (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Domino's in Detroit is seeking a friendly Customer Service Representative to join our team on a part-time basis. You will handle customer inquiries via phone, email, and chat, assist with product information and order processing, and maintain accurate records.

The role emphasizes empathy, clear communication, multitasking in a fast-paced store environment, and flexibility to work weekends and holidays; training is provided to deliver consistent, high-quality service.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers with product information, order processing, and account management.
• Identify and elevate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure high-quality customer experiences.
• Stay updated on products, services, and policies to provide accurate information.
• Participate in ongoing training to enhance customer service skills.
• Contribute to a positive work environment with a customer-focused attitude.

Skills

Communication

Problem-solving

Multitasking

Empathy

Attention to detail

Flexibility

Education

High school diploma

Tools

Computers

Telephones

Pizza cutter

Pizza peel

TDD equipment

Job description

Domino's in Detroit is seeking a friendly Customer Service Representative to join our team on a part-time basis. You will handle customer inquiries via phone, email, and chat, assist with product information and order processing, and maintain accurate records.

The role emphasizes empathy, clear communication, multitasking in a fast-paced store environment, and flexibility to work weekends and holidays; training is provided to deliver consistent, high-quality service.