Part-Time Customer Support Specialist

Domino's; Detroit (MI); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's Detroit is seeking a friendly Customer Service Representative to join our store team. In this part-time role, you will handle customer inquiries, process orders, and provide accurate information with empathy and professionalism.

You will respond via phone, email, and chat, help with product details and account management, and collaborate with teammates to maintain high-quality service in a fast-paced environment. A high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
• Assist customers with product information, order processing, and account management
• Identify and elevate complex issues to appropriate departments when necessary
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure consistent, high-quality customer experiences
• Stay updated on company products, services, and policies to provide accurate information
• Participate in ongoing training and development programs to enhance customer service skills
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude

Skills

Communication

Problem solving

Multitasking

Empathy

Education

High school diploma or equivalent

Tools

Pencils

Pens

Computers

Telephones

Calculators

TDD equipment

Pizza cutter

Pizza peel

Job description

Domino's Detroit is seeking a friendly Customer Service Representative to join our store team. In this part-time role, you will handle customer inquiries, process orders, and provide accurate information with empathy and professionalism.

You will respond via phone, email, and chat, help with product details and account management, and collaborate with teammates to maintain high-quality service in a fast-paced environment. A high school diploma or equivalent is required.