Part-Time Customer Experience Specialist

Domino's; New Baltimore (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in New Baltimore, Michigan is seeking a friendly Customer Service Representative to join our team. This part-time position focuses on delivering exceptional customer service, handling inquiries, and resolving issues with empathy and professionalism.

You will respond to inquiries via phone, email, and chat; assist with product information, orders, and accounts; and collaborate with teammates to ensure high-quality experiences for every guest.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities with attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and upscale complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Empathy

Customer focus

Education

High school diploma or equivalent

Job description

Domino's in New Baltimore, Michigan is seeking a friendly Customer Service Representative to join our team. This part-time position focuses on delivering exceptional customer service, handling inquiries, and resolving issues with empathy and professionalism.

You will respond to inquiries via phone, email, and chat; assist with product information, orders, and accounts; and collaborate with teammates to ensure high-quality experiences for every guest.