Part-Time Customer Care Specialist

Domino's; Troy (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Troy, Michigan is seeking a friendly Customer Service Representative to join our team. You will provide exceptional support to customers via phone, email, and chat, handling inquiries, processing orders, and maintaining accurate records with empathy and professionalism.

Ideal candidates have strong communication and problem-solving skills, the ability to multitask in a fast-paced store setting, and a flexible schedule including weekends and holidays.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• High school diploma or equivalent.
• Flexibility to work various shifts, including weekends and holidays, as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and elevate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Communication

Problem solving

Multitasking

Patience

High school diploma

Weekend shifts

Education

High school diploma or equivalent

Job description

Domino's in Troy, Michigan is seeking a friendly Customer Service Representative to join our team. You will provide exceptional support to customers via phone, email, and chat, handling inquiries, processing orders, and maintaining accurate records with empathy and professionalism.

Ideal candidates have strong communication and problem-solving skills, the ability to multitask in a fast-paced store setting, and a flexible schedule including weekends and holidays.