Part-Time In-Store Customer Experience Specialist

Domino's; Detroit (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Detroit, Michigan is seeking a friendly Part-time Customer Service Representative to join our team and help deliver outstanding service to every guest.

You will handle inquiries by phone, email, and chat, process orders, assist with account management, and collaborate with teammates to maintain a positive, fast-paced store environment. Flexibility for weekends/holidays is appreciated.

Qualifications

• Excellent verbal and written communication.
• Ability to multitask in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• Flexible to work various shifts, including weekends and holidays.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and escalate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude.

Skills

Communication skills

Problem solving

Multitasking

Empathy

Education

High school diploma or equivalent

Job description

Domino's in Detroit, Michigan is seeking a friendly Part-time Customer Service Representative to join our team and help deliver outstanding service to every guest.

You will handle inquiries by phone, email, and chat, process orders, assist with account management, and collaborate with teammates to maintain a positive, fast-paced store environment. Flexibility for weekends/holidays is appreciated.